luminarworks

Questions worth asking.

Do I need a credit card to start?

No. You can sign up with Luminar Core — our free plan — at no cost and with no card required. It includes a 30-day trial of all modules, so you can explore the full platform before deciding what to keep. When the trial ends, any modules you haven't subscribed to simply switch off. Luminar Core itself stays free forever, for up to 5 resources.

What's included in the 30-day trial?

Every module — Smart Planning, Multi-day Planning, and Size Up — is unlocked from day one of your trial, even on a free Luminar Core account. Nothing is locked behind a paywall while you explore. If you sign up with more than 5 resources, you start on a paid plan and the trial period doesn't apply.

Can I downgrade a module after subscribing?

Yes — downgrade anytime. Your Luminar Core base and any other active modules keep working. If you subscribe to a module again later, your saved settings and configuration are still there.

Will I lose my existing data when I activate a new module?

No. Your resources, routes, and plan history stay exactly where they are. Adding a module layers new capability on top of your existing setup — nothing migrates, resets, or breaks.

What support is available?

Luminar Works is built to be self-serve, and so is our support. You'll find video walkthroughs, detailed integration documentation, and an in-app chat that draws on our support documentation directly. If you're still stuck, raise a support ticket and we'll respond within 24 hours.

Still have a question?

If we haven't answered your questions you can ask that here.

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We go live internationally in Q4 2026. Join the waitlist for early access and launch updates.